Frequently asked questions
Do guests need to download an app?
No. Guests scan the QR code with their normal phone camera and the upload page opens in their browser. There is nothing to install and no account to create, so there's nothing standing between a guest and sharing a photo.
Does it work on iPhone and Android?
Yes. It works in Safari, Chrome and every modern mobile browser. iPhone HEIC photos are converted automatically, so everyone in the gallery sees them without any extra steps.
Is it really free?
Yes. A free event includes a QR code, printable table cards and up to 50 photos, kept online for 7 days, with no sign-up and no card. Upgrade to Event Pro (€29) or Big Event (€59) for unlimited photos, videos, full resolution, a ZIP download and a year of storage. You pay once per event, with no subscription.
Who can see the photos?
Only people with your event link. You choose whether guests can browse the album or only upload to it. Albums are never public or listed anywhere, and location data is removed from shared copies.
Can I download all the photos at the end?
Yes. On Event Pro and Big Event you can download every photo and video in one ZIP file at full original quality.
Is 50 free photos enough for a wedding?
For a small wedding, it might be. It depends on your guest numbers and how visible the QR code is. You can start free and upgrade from your dashboard if you need more: Event Pro and Big Event have no photo limit.
Can guests upload videos of the first dance and speeches?
Yes, on Event Pro and Big Event. Videos stay online for a year at their original quality, and you can download them all in one ZIP to keep.
Can I approve photos before guests see them?
You can set the album to upload-only, so guests can add photos but not browse them, and you can delete anything from your dashboard at any time.
Can I use it for a surprise party?
Yes. Create the album yourself and share the link with guests before the party so they can upload photos from the build-up too.
Can guests see each other's photos?
If you allow it. You choose whether guests can browse the album or only upload to it.
Can we use the photos on social media?
Your company is responsible for getting permission from the people in the photos, as with any event photography. Many organisers add a short notice next to the QR code.
Can we run several events?
Yes. Each event gets its own album, QR code and link, so you can create one per day or per session.
Do we need a QR code or can we just share a link?
Both work. Every album has a short link for group chats and a QR code for printing or showing on a phone.
Is the free plan enough for a communion or christening?
Often, yes, for a smaller family gathering. A free album holds up to 50 photos for 7 days. If you expect more, or want videos, Event Pro is a one-off €29.
Can relatives abroad add photos?
Yes. Send them the link, and they can upload or view from anywhere, with no account.
Can I set up the album as a surprise?
Yes. No one needs an account, so a friend or relative can create it and share the link when they're ready. Free albums are deleted 7 days after they're created, so set one up close to the day.
Does this work for a gender reveal?
Yes. It works for any gathering, and Big Event can show new photos live on a TV as they arrive.
Can several organisers manage one album?
The dashboard is opened by a private link rather than a login, so you can share it with a trusted co-organiser. Anyone with that link can manage the album, so keep it to people you trust.
Can we show photos on a screen on the night?
Yes, on Big Event. New photos appear on a live slideshow you can put on any TV or projector.
How long does the album stay online?
A free album stays online for 7 days and holds up to 50 photos. Event Pro and Big Event keep it online for a year, with no photo limit. In both cases, download the photos to keep them for good.
Can I do this for an anniversary or month's mind?
Yes. Create the album a little before the date, so people have time to look for their photos.
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